COVID19 IMPORTANT INFORMATION AND UPDATES

INFORMACIÓN IMPORTANTE Y ACTUALIZACIONES

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At PHP Agency our clients and agents are of the utmost importance. On this page we want to provide you with the most updated information regarding how we are approaching the situation from our main office in Dallas, Texas to all of our local offices in your state.

En PHP Agency, nuestros clientes y agentes son de suma importancia. En esta página, queremos brindarle la información más actualizada sobre cómo abordamos la situación desde nuestra oficina principal en Dallas, Texas, a todas nuestras oficinas locales en su estado.

CONTACT US VIA EMAIL / CONTÁCTENOS POR CORREO ELECTRÓNICO

HEADQUARTER INFORMATION / INFORMACIÓN DE LA SEDE

Business Operations Today:

  • M-F 8:00am – 5:00pm CST
  • Home Office continues to operate with no interruption
  • Precaution: We have halted all employee travel
  • Preparation: Employee work-from-home capabilities enabled
  • Accessibility: all departments remain accessible for agents to call in or email; in most cases it is fastest to email the departments directly
  • Monitor: we continue to monitor local, national, and global information about COVID-19, stay tuned for updates

Departments

  • Licensing
  • Annuities
  • New Business
  • Commissions
  • Administrative Support

AGENT INFORMATION / INFORMACIÓN PARA AGENTES

Our agents, clients and employees are our highest priority always and even more so today:

Agents:

  • Contact your clients to help answer questions about their life insurance policy, index or fixed annuity products
  • Reminder to share the benefits and features of the current they have
  • Review each carrier non-face-to-face guidelines and procedures
  • Policy Reviews: These can be conducted via online webinar, agents please see PHP Agent’s Guide to Selling Life Insurance, Page 148-150.

Clients:

  • We encourage you to connect with your agent – if you do not know who that is please email us and we will connect you
  • Don’t hesitate to ask the questions you have with a licensed professional or our headquarters team dedicated to serve your needs

PEOPLE AFFECTED / PERSONAS AFECTADAS

WHAT IS CORONAVIRUS? / ¿QUE ES LA ENFERMEDAD DEL CORONAVIRUS?

The novel coronavirus, now called SARS-CoV-2, causes the disease COVID-19. The virus was first identified in Wuhan, China, on Dec. 31, 2019. Since then, it has spread to every continent except Antarctica. The death rate appears to be higher than that of the seasonal flu, but it also varies by location as well as a person’s age, underlying health conditions, among other factors. For instance, in Hubei Province, the epicenter of the outbreak, the death rate reached 2.9%, whereas it was just 0.4% in other provinces in China, according to a study published Feb. 18 in the China CDC Weekly.

Scientists aren’t certain where the virus originated, though they know that coronaviruses (which also include SARS and MERS) are passed between animals and humans. Research comparing the genetic sequence of SARS-CoV-2 with a viral database suggests it originated in bats. Since no bats were sold at the seafood market in Wuhan at the disease’s epicenter, researchers suggest an intermediate animal, possibly the pangolin (an endangered mammal) is responsible for the transmission to humans. There are currently no treatments for the disease, but labs are working on various types of treatments, including a vaccine.

El nuevo coronavirus, ahora llamado SARS-CoV-2, causa la enfermedad COVID-19. El virus se identificó por primera vez en Wuhan, China, el 31 de diciembre de 2019. Desde entonces, se ha extendido a todos los continentes, excepto a la Antártida. La tasa de mortalidad parece ser más alta que la de la gripe estacional, pero también varía según la ubicación, la edad de una persona, las condiciones de salud subyacentes, entre otros factores. Por ejemplo, en la provincia de Hubei, el epicentro del brote, la tasa de mortalidad alcanzó el 2,9%, mientras que solo fue del 0,4% en otras provincias de China, según un estudio publicado el 18 de febrero en China CDC Weekly.

Los científicos no están seguros de dónde se originó el virus, aunque saben que los coronavirus (que también incluyen SARS y MERS) se transmiten entre animales y humanos. La investigación que compara la secuencia genética del SARS-CoV-2 con una base de datos viral sugiere que se originó en los murciélagos. Como no se vendieron murciélagos en el mercado de mariscos en Wuhan en el epicentro de la enfermedad, los investigadores sugieren que un animal intermedio, posiblemente el pangolín (un mamífero en peligro de extinción) es responsable de la transmisión a los humanos. Actualmente no hay tratamientos para la enfermedad, pero los laboratorios están trabajando en varios tipos de tratamientos, incluida una vacuna.

COVID19 QUICK FACTS / COVID19 HECHOS RÁPIDOS